Concessions for users with disabilities
Concessions for users with disabilities
Nexim applies the tariff concessions provided for users with disabilities or particular health conditions, pursuant to Ministerial Decree 27/3/2002 and subsequent AGCOM integrations.
Concessions for the visually impaired
50% discount on fixed and mobile telephone network subscription fees for totally blind individuals (Ministerial Decree 27/3/2002). The request must be submitted with certification of total blindness.
Concessions for the hearing impaired
50% discount on fees and dedicated monthly data bonuses for deaf individuals. Option to choose "internet-only" offers without voice service fees.
Teleassistance and telehealth services
Dedicated preferential rates for teleassistance contracts with accredited entities (e.g., elderly with caregivers, fragile individuals at home).
Interpretation service
For deaf individuals, a free LIS (Italian Sign Language) interpretation service is available for interactions with customer service. Booking via customer area or email to accessibilita@nexim.it.
Accessible equipment
Upon request, we provide equipment compatible with assistive technologies: phones with large buttons, modems with voice interfaces, routers with light/vibration notifications.
Social telephone bonus
For low-income families (ISEE) — 50% discount on fixed network fees. The request must be submitted through a CAF or directly to the Municipality.
How to apply
Fill out the "Concessions Request" form in Forms and send it, attaching the necessary medical/ISEE certification, to agevolazioni@nexim.it or via PEC. Activation times: maximum 30 days.